The Sage CRM software (Customer relationship management software), is extensively used across the world in over 15,000 companies. This software helps their business to grow their relationship with customers by improving customer satisfaction, assists them in driving their sales, run successful marketing campaigns, redefine customer services and a lot more.
It is a perfect marketing tool for small to mid-sized companies and allows access to local and international support. It is user-friendly with simple navigation and can be accessed across multiple mobile platforms, on-premises or on the cloud.
In most of the organizations, there is a separate marketing department where a team of people including marketing managers, sales executives work and collaborate closely and look after the whole operation of marketing including sales, purchase, and other related activities. On the other hand, there are separate sales and purchase departments who take care of sales and purchase respectively in the organization. In fact, this is a logical way to grow sales or grow business and maximize the value of each customer.
In other words, in many organizations, the two groups have evolved separately and operate with different systems and processes, often with inconsistent collaboration. Suggesting major revenue opportunities and chance to create a better customer experience, companies are now moving towards common processes and systems, like joint planning for the large accounts and integrating sales and purchase operations to one team.
CRM Software automates sales tasks such as creating quotes and orders, forecasting sales, progressing leads, and converting them to opportunities using sales workflows. Sage CRM software offers a leading solution for sales organizations as your marketing team can identify the sources of leads, opportunities and closed sales towards profitable and winnable deals.
It offers a flexible and intuitive customer relationship management system by identifying and targeting the right people and plan marketing strategies to meet your specific business requirements, execute them and measure the success of marketing campaign. Other key features include:
Leveraging the Power of Social Media
It delivers excellent customer service, resolves their issues and queries effortlessly and improves customer satisfaction. It socializes and collaborates with customers, using the power of social media, and engages with them across Facebook, Twitter, LinkedIn, and Yammer.
Achieving a Single Customer Centric View
Sage CRM software assists you to manage all your customer interactions in one place and become more successful by allowing businesses to work with its business management solutions to enable them to achieve a single customer-centric view across the organization.
Offers Accessibility with Mobile
Sage CRM software helps to accelerate business success. Whether a business owner is starting out a company or employing a large team, he can embed and automate business practices for sales, marketing and services by using the workflow feature of the software. He can access his customers for sales and marketing information from anywhere and at any time with mobile.
Ease of Deployment and Maintenance
CRM software is easy to deploy, install, learn, manage and maintain. On the top of it, it is affordable and assures that you are getting the best possible value for your money. In short, the software offers fast return on investment and low cost of ownership. It helps businesses to improve efficiency and enhance productivity as it is built on customer centricity.
Choose fully integrated Sage CRM software or Sage Sales, marketing, and service modules to suit your business needs and understand your customers.