Best Software Support in Dubai, UAE

People expect good service and we are here to provide best services.
It’s our job every day to make every important aspect of customer’s service experience a little bit better.

WHY CHOOSE US?
  • Customer Service is Our Priority. 
  • Our training programs are designed using sound educational principles, to produce the maximum result in the shortest time. Not only will your people learn skills quickly, but they will also retain and be able to use those skills.
  • Every course is tailored to meet your needs.
  • Top quality, experienced, specialist trainers.
  • Experience an enjoyable, satisfying, productive training session
  • Apply the knowledge and skills with confidence in your work.
  • Technical support for a year after implementation.

Consultation

Accounting software is a very important part of the support system for any business. We visualize customers’ requirements in detail & provide best possible options to fulfill requirements. We are dedicated to continuous learning and educating ourselves in a timely manner to make sure that our quality of software support service is of high standards ensuring our clients get highly professional support always. From our experience we have highlighted why companies at different stages and in various types of businesses need the best accounting software.

Implementation

We have a team of expert consultants available to deliver implementation and training services. The Accounting Software implementation is a process which starts with understanding client’s business model, scope of operations and MIS requirement. The Accounting Software implementation is a process which starts with understanding client’s business model, scope of operations and MIS requirement. The implementation process encompasses the following stages:

  • Software installation
  • Master data setup
  • Training
  • Voucher layout customization and designing
  • Reports customization
  • Software Support

Installation

A good knowledge of software, IT systems and the customer’s IT policies helps in a proper and smooth installation process by making the software accessible to the user. A good knowledge of software, IT systems and the customer’s IT policies helps in a proper and smooth installation process. Measures are also taken to ensure safety and security of data in the organization. With installation of the software, the customer’s IT team is educated about the functionality of the software and the ways to take backup of data or set up an automatic backup where possible.

Accounting Software Training

There’s an old saying, “I hear and I forget. I see and I remember. I do and I understand.”
The Accounting software training is provided on-site by our expertise at the customer’s location on live data so that people can successfully learn the skills by practicing on the job. This helps them get quick responses to queries as the trainer has complete experience of the client’s business processes and how the accounting software has been configured and customized at their location. The training agenda is set with the client and the customer dictates the pace of these training sessions. In such training, no time is wasted on irrelevant topics and it turns out to be the most cost-effective solution for the client.

Support and Trouble Shoot

Accounting Software support: Software is more a service than a product. The advantage of selecting a good software reseller partner helps the client in making sure that they have a peace of mind when they call for software support. As the client’s business operations rely on smooth functioning of their business software, our aim is to ensure that the software support is provided to the client without any delay at all times. We provide software support in the following ways:

  • Annual maintenance contract: For smooth running of your Business Management Solutions, we offer service contracts providing unlimited technical support by telephone, email and onsite visits.
  • Trouble Shooting: For companies not under any Service Contract with us, we offer trouble-shooting services for the business software as per the requirements to handle critical situations resulting in system downtime.

Expertise

At Saifee Computers we have a team of Sage certified consultants with experience in accounting functions and working knowledge of book keeping. We are dedicated to continuous learning and educate ourselves in a timely manner to make sure that our quality of software support service is of high standards ensuring our clients get a highly professional support always. The experience gained from implementations of the accounting software in various industries like trading, services, distribution and manufacturing helps us in sharing the best practices adopted by different companies with our new customers. It also helps us in understanding the customer’s requirement based on what industry they belong to and implementing solutions which are more relevant to them.

    Zain Ali
    Zain Ali
    2023-03-25
    Best Service ever. Clear all my doubts Helped me a lot.
    Ashraf Rateb
    Ashraf Rateb
    2023-02-27
    Quick service & experienced team. Service changes are competitive
    Shabbir Sabir
    Shabbir Sabir
    2023-01-31
    Professional Team and they know their job.
    jamseena ps
    jamseena ps
    2022-11-11
    Excellent team work and best ever ERP. consultant especially danish.
    Mohamed Shaheer Poozhikunnath
    Mohamed Shaheer Poozhikunnath
    2022-11-11
    Very easy to access 👍